Frequently Asked Questions
Frequently Asked Questions about Bhalo Cha
Simple - we don't blend. Most brands mix leaves from different regions to keep the
taste consistent across batches. We skip that step entirely. Every pack comes from a single Assam estate, so what you taste is exactly what that garden produced. Nothing added, nothing adjusted.
Yes, every one of them. No mixing across regions, no shortcuts. That's what gives our tea its actual Assam character - the flavor, strength, and aroma that a blended tea just can't reproduce.
A few things happen before any batch gets approved. We taste hundreds of samples and only keep the best. We grade by leaf size. We clean thoroughly to remove impurities. And packaging is done hygienically, with minimal manual
handling. Our facility also holds WASH certification from the Quality Council of
India, so hygiene isn't just a claim - it's checked.
No. Our pure teas are exactly that - pure. Where we make flavored or herbal
blends, it's real tulsi, real cardamom, real lemongrass going in. We've never seen
the point of faking it with synthetic flavoring.
More than people expect, honestly. We keep a fairly broad range. CTC, Orthodox, Whole Leaf - that's the pure Assam side. Then there's flavored, with masala,
ginger, tulsi, cardamom, that sort of thing, plus herbal options like chamomile, peppermint, and lemongrass for people who want something caffeine-free. Buy it
loose, in bags, or as a gift pack - whatever works for you.
We run it through a high-precision system that clears out dust, stalks, and anything else that shouldn't be there. We keep human hands off it as much as possible - it just stays cleaner that way. Someone trained is watching every stage, from sorting
right through to packing.
We won't pretend we've fully cracked this yet. A lot of our range already ships in recyclable pouches and boxes, and compostable
packaging is something we're actively looking into for what's next.
Once processing wraps up, we pack it straight away in airtight, food-grade material - waiting around would just let the aroma escape. Then it sits in climate-controlled storage until it ships, so it doesn't pick up moisture or go flat before it reaches you.
All of it happens in-house, at our own tea plant in Assam. From sourcing to the
final pack, nothing gets outsourced - our team handles the entire process
themselves.
They are. Order through our website, catch us on a few e-commerce platforms, or
pick us up at retail outlets if you're in one of the regions we currently supply.